Reference

How realprize Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, how we use it, and who we share it with — plain language, no runaround.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the data we hold on your account, our support team handles privacy requests directly. Reach out through any of these channels and include your registered email address so we can locate your account quickly.

DATA PRACTICES IN DETAIL

How We Protect and Manage Your Account Data

We apply specific technical and organizational measures to your data — not a generic security promise. Here is what each area of our data practice actually looks like in operation.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which account flows cause friction. You can adjust cookie preferences from the Privacy tab in your account settings at any time.

Payment Data Handling

PayPal, Venmo, and Play+ transaction data passes through PCI-compliant processors. We store a transaction reference and amount for dispute resolution, never your full card or wallet credentials.

Account Security and Retention

Passwords are hashed and never stored in plain text. We retain your account data for as long as required by applicable state law, then delete or anonymize it on a rolling schedule.

Requesting Changes to Your Data

You can request correction or deletion of your personal data through live chat or email. We aim to respond to all data requests within 30 days, consistent with applicable state privacy requirements.

What This Policy Covers and Why It Applies to You

realprize Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create a realprize account, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, and the payment details connected to your chosen method — PayPal, Venmo, or Play+. We

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collect this data because identity verification is a legal requirement in eligible states, not because we want more information than we need. Your Play+ prepaid card number and your PayPal or Venmo account identifier are stored only as long as necessary to process your transaction history
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and handle any payout disputes. We do not sell your personal data to third-party marketers. We do share limited information with payment processors, identity verification services, and state regulators where required by law. If you use our platform from Houston or anywhere else in a supported
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state, the same data practices apply to your account. You can request a copy of the data we hold on you at any time by reaching our support team through the contact paths listed below.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Privacy at realprize

These are the privacy questions we actually hear from account holders. If yours is not here, live chat or email support can pull up your specific account data situation.

We collect your name, date of birth, email address, and the payment identifier for whichever method you connect — PayPal, Venmo, or Play+. Identity verification may require a government-issued ID in eligible states.

We share data only with identity verification services, payment processors like PayPal and Venmo, and state regulators where required. We do not sell your information to marketers or unrelated third parties.

Yes. Send a data access request through live chat or email using the contact paths in your account settings. We will provide a copy of what we hold within 30 days of receiving your verified request.

Every marketing email we send includes an unsubscribe link at the bottom. You can also turn off marketing communications directly from the Privacy tab inside your account settings.

We retain account data for the period required by applicable state law after closure, then delete or anonymize it. The exact retention window depends on the state where your account was eligible.

No. PayPal and Venmo transactions are handled by their own PCI-compliant processors. We store only a transaction reference and amount — never your PayPal password or Venmo login credentials.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoTerms & Conditions InfoDebit Card Troubleshooting Help

How realprize Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Cookies and Tracking

Payment Data Handling

Account Security and Retention

Requesting Changes to Your Data

Common Questions About Your Privacy at realprize

01 What personal data does realprize collect when I open an account?

02 Does realprize share my data with anyone outside the platform?

03 Can I request a copy of the data realprize holds on my account?

04 How do I opt out of marketing emails from realprize?

05 How long does realprize keep my account data after I close my account?

06 Are my PayPal or Venmo credentials stored by realprize?

Privacy Policy

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